Server Support Plans


* For more information check HostHub website.

Service
Setup Fee
Recurring
Price


SSH user access level. Reseller account is provided if system is build with a Control Panel setup.

System, process and firewall administration and configuration. System and software package update and upgrades. Debugging and T-shooting the OS and Network layers. Response time between 24 and 48 hours or non-critical events.

  • 2 hours per month for your server
  • 1 recurrent checks per month
  • 29 EUR for extra man-hours
  • Automatic enroll into HostHub monitoring systems
  • Priority Support in regards to other non-managed customers
  • Installation, configuration and optimization
  • Troubleshooting application and software packages
  • Incident and activity reporting

Recommended for system with a lower level of complexity or as Third Level support escalation.


SSH user access level. Reseller account is provided if system is build with a Control Panel setup.

System, process and firewall administration and configuration. System and software package update and upgrades. Debugging and T-shooting the OS and Network layers. Response time between 24 and 48 hours or non-critical events.

  • 8 hours per month for your server
  • 3 recurrent checks per month
  • 25 EUR for extra man-hours
  • Automatic enroll into HostHub monitoring systems
  • Priority Support in regards to other non-managed customers
  • Installation, configuration and optimization
  • Troubleshooting application and software packages
  • Incident and activity reporting

Recommended for system with a medium level of complexity or as Second Level support escalation.


SSH user access level. Reseller account is provided if system is build with a Control Panel setup.

Complete system administration and proactive monitoring from dedicated system engineers familiar with your ecosystem and software suites. 24/7 Availability, ask anything, whenever and however you need.

  • 16 hours per month for your server
  • 6 recurrent checks per month
  • 20 EUR for extra man-hours
  • Automatic enroll into HostHub monitoring systems
  • Priority Support in regards to other non-managed customers
  • Installation, configuration and optimization
  • Troubleshooting application and software packages
  • Incident and activity reporting
  • IT&C Advisory included

Recommended for system with a higher level of complexity or as First Level support escalation.


Connect you office locations or home location to your dedicated Server or Servers via a dedicated Internet VPN IPsec network circuit.


  • Layer 3 IPsec VPN / DMVPN circuits from office or home locations to your servers. VPN and server(s) network segment are connected in a separated VRF (virtual routing table) to your dedicated customer VLAN.
  • Additional multiprotocol-BGP configuration is possible and use of extended routing protocols like RIP, EIGRP, OSFP or IS-IS in VPN circuits.
  • Routing protocols support and VPN encryption negotiation are adapted in correspondence with the customer's termination network equipment.


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